Terms of Service

Draft for review. Not yet in force.

1. Who we are

Ultrahype is a marketing desk run by Break the Signal LLC, a Tennessee limited liability company ("we", "us"). Write to us at [email protected]. Postal address for legal notices: Nashville, Tennessee (full postal address to come).

These terms are an agreement between you and Break the Signal LLC. By creating an account or paying for a plan you agree to them and to our Privacy Policy.

2. Who can use it

Ultrahype is offered in the United States and Canada. You must be 18 or older, or the age of majority where you live if that is higher, and able to make a binding contract. If you use Ultrahype for a company, a band, a client or anyone else, you confirm you can act for them and for every account you connect, and "you" includes them.

Ultrahype is for marketing a business, product or creative project, not for personal, family or household use.

3. Your account and signing in

There is no password. You enter your email and we send a sign-in link. The link works once, for 15 minutes, and you can ask for up to 5 links an hour. Once you sign in, that browser stays signed in for 30 days or until you sign out.

Your first sign-in creates a free workspace. Anyone who can read your email can sign in as you, so keep your email account secure, and tell us at once if you think someone else has signed in. You are responsible for what happens in your workspace.

Inviting teammates is not built yet. Until it is, one person signs in to each workspace, whatever the plan.

4. What Ultrahype does

You paste a link to what you sell. Ultrahype reads the page, writes a growth plan, and drafts posts, emails and ads. You check the facts it pulled, and you approve, edit or drop each draft.

Nothing is posted until you approve it. If a post changes after you approve it, it needs your approval again. On paid plans, approved posts go out on their own to the accounts you connect, on the platforms where that is switched on; the questions page lists which. Everywhere else, and on Free, approved posts wait as drafts you copy and post yourself.

We post only to accounts you connect. We never post to anyone else's account and never send direct messages for you. Post times are in US Central Time.

5. Plans and prices

Prices are in US dollars. Sales tax is added where it applies and shown before you pay. There is no free trial of a paid plan; the Free plan is how you try Ultrahype.

What each plan includes is what the plan cards show when you buy. Anything marked planned or not built yet is not part of what you pay for.

We may change prices and features. We will email you at least 30 days before a price change applies to you, and the new price starts only at your next renewal after that email. You can cancel before it does.

6. Automatic renewal

Paid plans renew automatically until you cancel.

• Monthly plans charge the price shown every month, on the day of the month you first paid.
• Yearly plans charge the price shown every year, on the date you first paid.
• The charge goes to the card you gave Stripe, our payment processor. We never see your card number.
• There is no minimum term.
• Before each yearly renewal we email you the date, the amount and how to cancel, 15 to 45 days ahead. Once a year we also remind every paying customer of their plan, price and how to cancel.

How to cancel. In Ultrahype, open Account, then Manage billing, then Cancel. It takes a few clicks and no call. You can also email us and we will cancel for you. You get a confirmation by email.

When you cancel, your plan runs to the end of the period you paid for, then your workspace moves to Free and you are not charged again. A workspace that has left a paid plan is kept for 90 days. Before we delete it we email you, and signing in or choosing a plan again keeps it.

7. Refunds

Write to us within 14 days of your first payment on a paid plan, or within 14 days of a yearly renewal charge, and we refund that payment in full. Outside those windows payments are not refunded, except where a charge was our mistake or the law requires it. Cancelling stops the next charge; it does not refund the current one.

8. Failed payments

If a payment fails, Stripe tries the card again over the following days. Until a payment goes through, your workspace runs on Free limits: posts stop going out on their own and paid features pause. Nothing is deleted. Account shows Fix payment; update your card there and the paid plan comes back as soon as Stripe confirms the payment. A payment that succeeds on a retry pays for the whole period, including the days features were paused. If every try fails, the paid plan ends and your workspace stays on Free.

9. Founding price

The first 100 workspaces to take the founding offer get Pro for $19 a month. The founding price stays yours for as long as we sell Pro or a plan that replaces it, including if you cancel and come back later. It does not go up. It covers what Pro includes at the time, with Pro's limits; when Pro changes, yours changes with it. It is monthly only, cannot be combined with other offers, belongs to the workspace and cannot be sold or transferred. Tax is added where it applies.

10. AI writing and the AI allowance

Ultrahype uses AI models (today, Anthropic's Claude and models Cloudflare runs for us) to write plans, drafts, audience panel reads and reply drafts. Each plan includes a monthly AI allowance, measured in what the AI costs us (section 5). Account shows how much you have used. When it runs out, new AI work pauses until the 1st of the next month (UTC). Everything else keeps going: approved posts still go out and links still count. Unused allowance does not carry over.

AI output can be wrong, out of date, or similar to other people's content. You are the editor: check every draft before you approve it, including facts, claims, prices, quotes and anything that names a real person or brand. Ultrahype checks drafts against the facts you confirmed, but that check does not guarantee accuracy. The audience panel is a prediction, not proof.

You may not use Ultrahype to make fake reviews, fake testimonials, or posts that pretend to be from someone else. Quotes from real people must be word for word and used with their consent.

11. Your content

You own what you bring to Ultrahype: your product facts, uploads, approved posts and your contacts. You also own drafts once you approve them, to the extent the law lets anyone own text written with AI.

You let us host, copy, process, adapt and send your content only as needed to run Ultrahype for you, including to the companies that run parts of it (Cloudflare, Anthropic, Stripe) and to the platforms you tell us to post to. This permission is non-exclusive, worldwide and free of charge, and it ends when your content is deleted, except for copies already posted at your request and backups that age out.

We do not sell your data or your contacts, and we do not use your content to train AI models.

You confirm you have the rights to everything you upload or approve, including music, images, video, logos, quotes, and the names or faces of real people.

12. Tracked links and the snippet on your site

Every post carries its own short link, so clicks are counted against that post. A click records the link, the time and the visitor's country, and nothing else.

If you add the Ultrahype snippet to your site, it records on each page the path, whether it is the first page of the visit, the visitor's country and the link code they came from. If your page reports a signup, the id you pass is stored; it must be your own account number, and an id that looks like an email address is refused. The link code sits in the browser's session storage until the tab closes. The snippet sets no cookies and stores no IP address and no visitor id.

The snippet runs on your site, and your visitors are yours. You are responsible for telling them about it in your own privacy notice and for getting any consent the law requires where they are. For your visitors' data we act as your service provider: we use it only to show you your results, never for our own purposes, and we never sell or share it.

13. Connected accounts and platform rules

You connect an account by signing in on the platform itself; we never see your password. We store each platform's access token encrypted. Disconnect an account in Ultrahype and we delete its token at once. When a paid plan ends, we delete every token in the workspace. You can also remove our access in the platform's own settings.

You must follow each platform's own terms, including its rules on spam, automation, self-promotion, paid partnerships and labels for AI content. A platform may limit or remove your account or our access, and a connection can stop working when a platform changes its rules. We are not responsible for what a platform decides or changes.

Reply drafts for Reddit, X and Threads are drafts you post yourself. If you mention your own product in a reply or a community, say that it is yours.

14. Ads

Ads in Ultrahype are a dry run today: Ultrahype picks posts to back, sets caps and makes scale, hold or stop calls, but sends nothing to any ad platform and spends nothing.

When ads go live, they run in your own ad account and the platform bills your card directly. Ultrahype never receives, holds or spends your ad money. You stay responsible for your ad account, its limits and the platform's ad policies. There is no fee on ad spend today; before one starts we will update these terms and email you at least 30 days ahead.

15. Email and texts

Sending email to your list from Ultrahype is not switched on. When it is, you are the sender of that email and must follow the law on it, including a working unsubscribe link and a valid postal address.

Pages we host for you. You can switch on a page at a /p/ address on our site with your links and an email form. You are the sender for everyone who joins it: the name, contact email and postal address you give must be yours and true, and the law on email (including a working unsubscribe link, your postal address in every email, and acting on an unsubscribe within 10 business days) is yours to follow. We host the page and keep the list for you for up to 12 months, and we send it nothing. For those emails we act as your service provider: we use them only to keep them for you and to count signups, never for our own purposes, and we never sell them or use them for anything else. You may not switch a page on for a product directed to children under 13, or use it to mislead people. Anyone can report a page from its footer. We may take a page down without notice if we find it breaks the law or these terms, and we will then tell you why.

Ultrahype does not send text messages, and you may not use it to send them.

Sign-in links and billing notices are part of the service. We send you marketing email only if you ask for it, and every one has an unsubscribe link.

16. Acceptable use

You may not use Ultrahype to:

• post anything unlawful, infringing, defamatory, deceptive, harassing or hateful;
• make fake reviews, fake testimonials or fake engagement, or pretend to be someone else;
• spam, or get around any platform's limits or bans;
• market to children under 13 or collect data from them;
• market regulated goods (firearms, drugs, gambling, adult content, financial or health claims) without following the law and the platform's rules for them;
• send texts, or email people who have not agreed to receive it;
• reach accounts, data or systems that are not yours, probe or overload the service, or copy it to build a competing product;
• resell Ultrahype, except an Agency workspace used for your own clients.

We may pause or remove content, or suspend or close a workspace, that breaks these rules. Where we can, we tell you first and give you a chance to fix it.

17. Ending this agreement

You can stop using Ultrahype at any time and cancel a paid plan as section 6 says. To close your account and have your data deleted, write to us from the email you sign in with; we answer within 30 days.

We may close a workspace for a serious or repeated breach of these terms. If we close it for any other reason, we refund the unused part of any period you paid for. If we stop running Ultrahype, we will give you at least 30 days' notice and a copy of your content.

18. No warranty

Ultrahype is provided as is and as available. We work to keep it running and accurate, but we do not promise it will be uninterrupted or error free, or that any post, plan or ad will bring you visitors, signups or sales. Results are counts of what your links and your site reported, not guarantees.

19. Limit of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, followers or data, or for anything a platform does. Our total liability for all claims about Ultrahype is limited to the greater of what you paid us in the 12 months before the claim and US $100. Nothing in these terms limits liability that the law does not allow to be limited.

20. Your responsibility to us

If someone brings a claim against us because of content you approved or uploaded, your use of a platform, the snippet on your site, or your breach of these terms, you will cover our reasonable costs and losses from it.

21. Disputes

These terms are governed by the laws of Tennessee. Any dispute goes to the state or federal courts in Davidson County, Tennessee, and both of us agree to those courts. Either of us may use small claims court instead. Before filing a claim, write to us and give us 30 days to put it right.

22. Changes to these terms

We may change these terms. For a change that matters to you (price, renewal, refunds, your content, disputes) we will email you at least 30 days before it applies, and you can cancel before it does. Other changes take effect when posted here with a new date. A change never applies to a dispute already started.

23. The rest

These terms and the Privacy Policy are the whole agreement between us about Ultrahype. If one part cannot be enforced, the rest still applies. If we do not enforce a term, we have not given it up. You may not transfer this agreement without our written consent; we may transfer it to a buyer of the business and will tell you. Neither of us is liable for delays caused by things outside our reasonable control.